FAQs Archive

Q: What is the meaning of eDTo ?

eDTo is a handmade homeware company founded by Ed and To, a husband-and-wife team who share a passion for creating beautiful, fragrant candles & stones that are also sustainable, nature-inspired, and contemporary.

Q: What are the benefits of using essential oils in candles ?

Essential oils have a number of benefits, including: They can help to improve mood. They can help to reduce stress. They can help to boost immunity. They can help to improve sleep. They can help to relieve pain.

Q: What are the benefits of using soy wax candles ?

Soy wax candles have a number of benefits, including: They are non-toxic. They are renewable. They are biodegradable. They burn cleaner than paraffin wax candles. They have a longer burn time than paraffin wax candles.

Q: What are dried flowers ?

Dried flowers are flowers that have been preserved by drying. They are often added to candles to add a touch of elegance and beauty.

Q: What is the difference between soy wax and paraffin wax ?

Soy wax is a natural wax that is made from soybeans. Paraffin wax is a petroleum-based wax. Soy wax is a better choice for candles because it is non-toxic, renewable, and biodegradable.

Q: Where are your candles made ?

Our candles are made in the United Kingdom.

Q: What are your payment methods ?

We accept Visa, Mastercard, American Express, and Discover. We also accept PayPal.

Q: What are your return and refund policies ?

As all of our pillar candles are custom made to order in the scent and color you want, we do not accept returns for this item, however if you have any problems please feel free to contact us, you can rest assured we will do our best to solve it.

Q: How do I contact customer support ?

You can contact customer support by email at letstalk@ghaliahome.com or by whatsapp at +44 07521 22 67 68

Category

FAQs

What is the meaning of eDTo ?

What are the benefits of using essential oils in candles ?

What are the benefits of using soy wax candles ?

What are dried flowers ?

What are essential oils ?

What is the difference between soy wax and paraffin wax ?

Where are your candles made ?

What are your payment methods ?

What are your return and refund policies ?

How do I contact customer support ?

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